Frequently Asked Questions
When will I receive my PVSA kit?
Kits are shipped within 1-2 business days of the order. Shipping can take 7-10 business days (usually much shorter). Once we have shipped your kit, we will send you tracking information from the USPS for your package. Kits are shipped in plain brown envelopes.
When will I get my results?
Once the PVSA kit is received, analysis is performed within 1 to 2 business days. The results are immediately faxed and mailed to the doctor and also mailed to you, according to the doctor’s preference.
Is the semen analysis covered by insurance?
The semen analysis done by PVSA is covered by some health insurance, but the PVSA team can do no third party billing. To claim reimbursement from your insurance company, use
CPT Code: 89321
CLIA Number 22D0991667
Is a doctor needed to order a PVSA kit or is it possible to order one without a doctor?
A PVSA kit can be ordered without a doctor. However, a test requisition, which will be provided with each kit, will need to be signed by a Doctor to have the semen analysis performed when the kit is returned.
It‘s been at least 10 days since I’ve returned my kit, and I haven’t heard from my Doctor or Received a report in the mail - what should I do?
You can check the status of your PVSA test processing by emailing firstname.lastname@example.org. Results cannot be given by email or phone, but lab staff can report if the kit has been received, and if results were reported to the doctor.
Help! - You didn’t answer my question, or I still need assistance!
Please email us with your issue at email@example.com. We will respond to you as soon as possible.