FAQ & Support

Frequently Asked Questions

When will I receive my PVSA kit?

Kits are shipped within 1-2 business days of the order. Shipping can take 7-10 business days (usually much shorter). You will receive USPS tracking information for your kit once it is shipped. Kits are shipped in plain brown envelopes.

When will I get my results?

Once the PVSA kit is received at our lab, analysis is performed within 1 to 2 business days. The results are immediately faxed and mailed to the doctor and also mailed to you, according to the doctor’s preference.

Is the semen analysis covered by insurance?

The semen analysis done by PVSA is covered by some health insurance, but the PVSA team can do no third party billing.  To claim reimbursement from your insurance company, use:

CPT Code:  89321
CLIA Number  22D0991667

Is a doctor needed to order a PVSA kit or is it possible to order one without a doctor?

A PVSA kit can be ordered without a doctor. However, as a Massachusetts-based laboratory, all tests, including those ordered through mail-in kits, require a requisition from an authorized prescriber (such as a licensed physician, nurse practitioner, or physician assistant).

A test requisition is a form that the doctor fills out to authorize the laboratory to perform the test. The form will be included in your kit, there is no additional cost for this form. There are no additional fees other than the initial cost of the kit.

It‘s been at least 10 days since I’ve returned my kit, and I haven’t heard from my Doctor or Received a report in the mail – what should I do?

You can check the status of your PVSA test processing by emailing support@pvsa.org.  Results cannot be given by email or phone, but lab staff can report if the kit has been received, and if results were reported to the doctor.

My kit has spilled components or missing parts – what should I do?

Contact support@pvsa.org with your order info and a description of the issue. Email is the best and fastest way to contact us so we can send you a replacement.

Can I collect my specimen via intercourse using a condom?

Yes.

What is your contact info

PVSA, P.O. Box 1028, Bedford, MA 01730

Phone: 617-623-7447

Fax: 617-207-7861

Email: support@pvsa.org

Help! – I still need assistance.

Please email us with your issue at support@pvsa.org. We typically respond to emails on the same day or within one business day. Email is the best and fastest way to contact our team.


Specialized Semen Testing & Cryopreservation Services

Our CLIA certified andrology laboratory offers walk-in semen analysis, cryopreservation, and specialized testing for prostatitis.

Services & Fees Include:

  • Post Vasectomy Semen Analysis (PVSA)
    Fee: $50 per test kit ($90 for two)
  • Semen Analysis
    For evaluation of infertility, including: sperm count, motility, mobility, and morphology.
  • Cryopreservation
    For future use in fertility procedures.
  • Prostatitis
    Molecular biology test for bacteria and viruses in semen samples.

Walk-In Testing

Schedule a walk-in visit to our laboratory in Bedford, Massachusetts for semen analysis, PVSA, or sperm cryopreservation. Please visit the website at www.pvsa.org/walk-in to schedule. Testing fees vary, please ask for exact costs.